PROGRAM SERVICES

PTS Consulting Group provides an array of services to improve your program operations. The PTS team mainly focuses on small to midsize agencies where funding and resources are limited. Our team has a proven track record of implementing program services that are efficient, effective, innovative, and most of all compliant with all applicable rules and regulations. 

Administering the Housing Choice Voucher Program has more challenges today than ever before. Our team of staff and consultants have years of experience facilitating the federally funded Housing Choice Voucher (HCV) Program – including implementation and administration of special federal programs such as Family Self-Sufficiency (FSS) and Veteran’s Administration Special Housing (VASH). PTS HCV Program expertise runs the gamut from managing housing authorities with over 6,000 Housing Choice Vouchers to the development and release of participant and owner handbooks and newsletters. We provide an ongoing commitment to our clients to provide stellar customer service and ensure exemplary regulatory compliance.

At PTS, providing strategic solutions to support ownership objectives goes hand-in-hand with delivering an effective Asset Management program to our clients. Our asset management team has expertise in such areas as capital planning, compliance, budget approval and project repositioning. We have facilitated asset management for a diverse portfolio including traditional public housing, mixed finance development, tax credit properties, market rate units and, most recently, Rental Assistance Demonstration (RAD) units, yet our focus remains on supporting ownership objectives – regardless of portfolio type. The PTS team is available to offer strategic solutions that utilize industry best practices in order to provide your organization with an effective asset management program in today’s affordable housing arena.

In today’s affordable housing industry Resident Services programming is considered an essential element of doing business. And PTS Consulting Group can offer your organization a full array of community-based social services and enrichment programs for individuals, families and communities. The PTS team has the expertise and capacity to provide initiatives that will focus on human development programs to enhance lives and underpin the economic stability, health and wellbeing of your residents. Our team’s primary goal for resident services initiatives is to effectively facilitate and manage programs that will enhance residents’ lives, promote self-reliance and self-sufficiency, and positively impact your organization’s bottom-line.

 

  • Program Operations
  • Quality Control – File Reviews, Program Compliance
  • Operational Assessments and Technical Assistance
  • PIC Cleanup and Submissions
  • SEMAP Compliance
  • Implementation and Administration of Special Programs
  • RAD/Project Based Voucher Conversions and Relocation
  • Training for All Operational Areas
  • Affordable and Public Housing Management
  • Affordable and Public Housing Consulting
  • Management Assessments
  • Maintenance Assessments
  • Asset Management Planning
  • PHAS Compliance
  • Administrative Hearings
  • Workforce Development
  • Relocation Services
  • Educational Programming
  • Family Advocacy
  • Service Delivery to Promote Self-Sufficiency
  • Demographic Data Collection and Analysis
  • Program Management
  • Resident Surveys
  • Establishing and Maintaining Strategic Partnerships